Refund Policy

Returns

Due to the nature of dietary supplements and for health and safety reasons, we are unable to accept returns of opened or used products.

If your product arrives unopened and unused, you may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unopened, unused, and in its original packaging.
  • The return request must be submitted within 30 days of delivery.
  • Proof of purchase or order confirmation is required.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the product and packaging

We'll review your request and, if approved, provide a replacement or refund at no additional cost.

Refunds

Once your return has been received and inspected, we'll notify you of the status of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days, depending on your payment provider.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Opened or used dietary supplements
  • Products damaged due to misuse
  • Gift cards (if applicable)
  • Clearance or final sale items (if applicable)

Order Cancellations

Orders may be canceled before they have been processed for shipment.

Once an order has been shipped, it cannot be canceled and must follow the return process outlined above.

Lost Packages

If your package appears to be lost in transit, please contact us. We will work with the shipping carrier to investigate and help resolve the issue.

Returns

Due to the nature of dietary supplements and for health and safety reasons, we are unable to accept returns of opened or used products.

If your product arrives unopened and unused, you may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unopened, unused, and in its original packaging.
  • The return request must be submitted within 30 days of delivery.
  • Proof of purchase or order confirmation is required.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the product and packaging

We'll review your request and, if approved, provide a replacement or refund at no additional cost.

Refunds

Once your return has been received and inspected, we'll notify you of the status of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days, depending on your payment provider.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Opened or used dietary supplements
  • Products damaged due to misuse
  • Gift cards (if applicable)
  • Clearance or final sale items (if applicable)

Order Cancellations

Orders may be canceled before they have been processed for shipment.

Once an order has been shipped, it cannot be canceled and must follow the return process outlined above.

Lost Packages

If your package appears to be lost in transit, please contact us. We will work with the shipping carrier to investigate and help resolve the issue.